Warranty Information

New Phones

All new products supplied by Munster Tech Centre come with a full manufactures warranty. Original receipt, packaging and accessories must be returned with the product.

Refurbished Phones

All refurbished phones (Purchased after the 1st of October 2017) come with a 24 months warranty.

The warranty does not cover the following

  • Physical damage  (Voids Warranty unless repaired by Munster Tech Centre)

  • Liquid damage

  • Misuse of the product

  • Software related issues due to third party downloads

  • Data loss

  • Unauthorised repairs by third parties

  • The following consumable parts batteries and charging docks are items that will derogate over the life of the product and are only covered for 3 months

  • The following logic board level repairs such as u2 and baseband chips are not covered by our warranty as this caused by the use of non-certified plugs, leads, car chargers, power banks, battery covers etc.

In the event of a warranty claim Munster Tech Centre will repair your product in store or send to a third party repair centre. If in the event that we cannot readily or economically repair your product, you will be issued a credit note to obtain a replacement product in store at the current value of your product at the time of warranty claim.

Munster Tech Centre cannot be held responsible for any repair work done to products that have previously been repaired in an unauthorised repair centre and warranty will be voided immediately.

 However in the event of damage to a product bring in store and receive 10% off the repair and warranty will be fully instated once more to the full completion date of your warranty.

By signing this document you adhere and understand this warranty conditions.